Request of goods return
If you need to make a return, don’t worry:
our goal is to make your life easier by offering a quick and clear service.
To start the procedure, just follow a few simple steps.
First, log in to the reserved area of our website using your credentials.
Once inside, you will easily find the option dedicated to return requests
or the reporting of any non-conformities.
By clicking on this section, you will be guided to fill out a form
with all the necessary information:
from order details to product information, and the reason for your request.
After submitting the form, you won’t need to do anything else.
Our team will immediately take charge of your request,
ensuring assistance in the shortest possible time.
The whole process has been designed to be clear, intuitive, and fast,
minimizing any inconvenience.
If you have doubts or need further details,
you can always consult the FAQ section available on our website,
where you will find answers to the most frequently asked questions along with useful tips.
Alternatively, our customer service team is always ready to support you.
With us, making a return is simple, transparent, and stress-free.